Are your service representatives licensed?
All of our service representatives are licensed insurance professionals.
All of our service representatives are licensed insurance professionals.
Agency Administrators services in all 50 states.
All processes are based on the insurance industries “Best Practices” guidelines.
Any customer concerns are methodically addressed by your team members. If necessary, then it will be handled by our management team.
Yes, we do! If needed we can provide new business sales for personal and commercial lines of business.
Yes, we do! Your agency team members assist each customer with any claim in accordance with both the established carrier process and the industry “Best Practices” guidelines.
9:00 a.m. to 5:30 p.m. (EST)
A customer first hears your agency greeting followed by a one-level prompt queue (i.e. “press 1 for service” or “press 2 for sales”). We work with you, the agency principal, to customize your phone prompt greeting system.