We do not use offshore personnel. Our highly-trained customer care representatives are located in Connecticut. Our staff seamlessly becomes your staff.
By using our customer care representatives, you eliminate the downtime in managing a full-time staff. The result: more predictable, consistent and profitable growth for you and your agency.
Our highly-trained customer care representatives are licensed in P&C and L&H. With our “first call” resolution policy, our goal is to service your clients the first time they call.
OUR STAFFING SOLUTIONS ELIMINATE
- Payroll or Workers Comp Costs
- Training Costs
- Hiring and Termination Costs
- Licensing Costs
- Reviews & Raises
- Vacations or Sick Day Costs