JOIN OUR TEAM
We’re seeking talented individuals to join our growing team. If you’re interested in learning about a career with Agency Administrators, please contact our Human Resources department to submit your resume. Below you’ll find a list of available positions.
CUSTOMER CARE REPRESENTATIVES
This is an opportunity to join a passionate, hard working group in a comfortable environment. You’ll be operating on the cutting edge of insurance management technology. Our ongoing investment in technology and education ensures that we have the best tools and knowledge to effectively uphold the company’s primary objective of providing the best customer care possible. As a member of the Customer Care Team, you will work with multiple carriers and customers to create an outstanding client care experience.
- Handle daily communications among clients, producers and underwriters
- Maintain agency system/applications by regularly updating data
- Address customer inquiries regarding their insurance coverages
- Process insurance applications, endorsements, binders, quotes, rating, etc.
- Bring accounts to market with insurance carriers
- Some claims reporting and follow-up between insurance carrier and insured
- To excel in this position, you must be self-motivated with a drive to earn. You must also have solid organizational, time management, and prioritization skills, as well as a strong work ethic.
- It is essential that you have excellent communication skills (both verbal and written), interpersonal skills, and presentation skills, as well as the ability to quickly establish a rapport with customers.
- The ability to develop trust and credibility easily and quickly
- Must possess prior insurance industry experience and a proven service ability to maintain and develop strategic business relationships with current and new clients.
About Agency Administrators, Inc:
We are a customer first organization. We realize that this goal cannot be accomplished without a talented, motivated, and well-equipped team. As a result we provide our team members with the most up to date technologies, we offer continuing education, and we foster a comfortable working environment.